Privacy Policy
Effective date: January 1, 2026
Superstar Locksmith MD (“Superstar Locksmith”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you share with us. This policy explains what we collect, how we use it, and the choices you have.
Information We Collect
We collect information you provide directly, such as your name, phone number, email, service address, vehicle information, and any details you share while scheduling locksmith service. When you visit this website we may also collect limited technical information such as IP address, browser type, referring page, and pages viewed. Cookies and similar technologies may be used to measure how visitors interact with our site.
How We Use Information
We use the information we collect to dispatch technicians, complete the work you requested, process payment, communicate with you about your service, follow up on your satisfaction, maintain records for warranty purposes, and improve our website and operations.
How We Share Information
We do not sell your personal information. We share information only with the Superstar Locksmith technicians and staff assigned to your job, and with service providers that help us operate our business (for example, payment processing, text messaging, and scheduling tools). We may also share information if required by law or to protect the rights, safety, or property of Superstar Locksmith, our customers, or the public.
Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is completely secure, but we work to limit exposure and respond promptly to incidents.
Your Choices
You can ask us to update or delete the personal information we hold about you, or to stop contacting you for marketing purposes. Reach us by phone at (240) 249-8080 or through the contact form on our website. Service records and transaction data we are required to retain for warranty, tax, or legal purposes may continue to be stored for the required retention period.
Children
Our services are not directed to children under 13, and we do not knowingly collect information from children.
Third Party Links
Our website may link to third party sites. We are not responsible for the privacy practices or content of sites we do not operate.
Changes To This Policy
We may update this policy from time to time. The revised version takes effect on the date posted at the top of the policy. Continued use of our services after changes indicates acceptance of the revised policy.
Contact Us
Questions about this privacy policy can be directed to:
Superstar Locksmith MD
Phone: (240) 249-8080
Website: https://www.superstarlocksmith.com